F.A.Qs

What does Pudding Kitties mean?

"Pudding" means cute, small, and delicate - just like our kitties!💖 They were created to bring you comfort, warmth, and a little extra love every day

Do you ship to my country?

Yes! We sell and ship worldwide!

How do I pay in my local currency?

Choosing your local currency is super easy!

Just scroll to the bottom of the website - on mobile, you'll find the Country/Region button in the center, and on a laptop, it's on the left. Click it and select your currency.

After that you will be able to see all products in your local currency.

How long will it take to arrive?

Shipping can take between 2-5 business days for USA and 10-30 business days worldwide.

Do you provide tracking information?

Yes! If you include your email at checkout, you’ll get an email with your tracking details as soon as your order is fulfilled.

That way, you can follow your package on its journey to you!

Can I get a refund?

A manufacturing error or any damage? No worries! Just send us a clear photo of the issue within 25 days of delivery.

We’ll sort it out for you with a refund or replacement.

Can I return or exchange an item?

If you made a little mix-up with the size or color, that's totally okay!

You can return it within 25 days of delivery. Just make sure it’s unused and in good condition.

To start, simply email us at support@puddingkitties.com with your order details, and we’ll guide you through the easy return process.

What is your contact information?

You can reach us at support@puddingkitties.com or chat with us directly! Just click the pink button in the bottom right corner of the website.

We're here to help!